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Frequently asked questions

Everything about ordering, delivery and payment. Can't find your answer? We're here.

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How long does delivery take?

Delivery usually takes up to 5 business days after your order is confirmed.

How much is the shipping fee?

Shipping is calculated automatically at checkout based on your governorate.

What payment methods do you accept?

We currently offer cash on delivery for all orders within Egypt.

Can I inspect my order before accepting it?

Yes, you can inspect your order in front of the courier before receiving it.

What if I don't take the order after inspection?

You can return it to the courier right away, but the shipping fee still applies.

Where is Zoya based?

We are based in Egypt and deliver nationwide through our courier partner, Bosta.

How do I place an order?

Tap “Order now” on any piece and fill in your details, or add it to the cart and confirm your order.

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  • Fast shipping

    Delivered within 5 business days of confirming your order.

  • Easy return

    Inspect your order with the courier and return it on the spot if it isn't right.

  • Trusted quality

    Every piece is made with care, for comfort and elegance.

  • Cash on delivery

    Pay in cash when your order arrives, anywhere in Egypt.